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Privacy Policy

JapanStore.LK Privacy Policy

​Effective Date: 2024/08/28

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Welcome to JapanStore.LK!
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a smooth shopping experience. The types of information we collect include:

  • Personal Information: Name, email address, phone number, billing/shipping address.

  • Payment Information: Credit/debit card details or other payment methods (handled securely through Stripe).

  • Account Information: Username, password, and account preferences.

  • Browsing Data: IP address, browser type, device information, and pages visited on our site.

  • Purchase History: Details of your orders and transaction history.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide customer support and respond to inquiries.

  • Improve our website, products, and services.

  • Send promotional emails and special offers (with your consent).

  • Comply with legal and regulatory requirements.

3. Payment Processing via Stripe

We use Stripe for secure payment processing. When you provide your credit card or other payment information at checkout:

  • Your payment details are transmitted directly to Stripe and are not stored on our servers.

  • Stripe adheres to strict PCI-DSS compliance standards to ensure the security of your payment data.

For more details on how Stripe handles your data, please review their Privacy Policy.

4. Sharing Your Information

We respect your privacy and do not sell or share your personal information with third parties, except in the following cases:

  • Service Providers: Including Stripe for payment processing, as well as shipping or website management.

  • Legal Requirements: To comply with laws, regulations, or court orders.

  • Business Transfers: In case of a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. These measures include:

  • Encryption of sensitive information.

  • Regular website security audits.

  • Secure payment gateways (powered by Stripe) for transactions.

6. Your Rights

As a user, you have the right to:

  • Access, update, or delete your personal information.(If Updating Information Should Be Accurate. Click Here More Details)

  • Opt out of marketing communications.

  • Request a copy of your data.

To exercise these rights, please contact us at the details below.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience. Cookies help us:

  • Remember your preferences and login details.

  • Track website performance and usage.

  • Offer personalized product recommendations.

You can manage your cookie preferences in your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

  • Email: JapanStore.info@gmail.com

  • WhatsApp: 0711 801 888

  • Address: JapanStore.LK, F80, 2nd Lane, Polhena, Kelaniya, Sri Lanka

Thank you for trusting JapanStore.LK with your personal information.

This updated version incorporates your contact details for better customer communication. Let me know if you'd like to refine it further!

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